Step 1. Plug the system telephone cord into a phone jack in a central place in your home like a TV room, Kitchen, or bedroom.
If you have ordered your system with our optional Cellular module or additional speaker/microphone module it should already be installed. However, if you have added one of these options after already receiving your system console , these items will need to be installed with a Phillips screwdriver as pictured below.
Plug in the power supply to a electrical outlet that IS NOT CONTROLLED BY WALL SWITCH. It is very important that the system has constant electricity and not interrupted with a power bar or wall switch. For additional security the system is provided with a bracket and strap for optional permanent wall plug installation. This is not required but it will eliminate the chance that the plug is accidentally knocked loose or unplugged by others. If you have a electrical outlet pictured below the screw hole faces up , if you have a more modern style "Decora" plug the screw hole should face down.
** If you have a electrical outlet pictured below the screw hole faces up , if you have a more modern style "Decora" plus the screw hole should face down.
Your system comes to you programmed and ready to use once you have completed the steps above. At this time please press the emergency button on your wrist band or neck pendant, the system will call our 24 hour monitoring station and and operator will speaker to you through the two way voice console. Simply tell them that you are testing your new Help-Now Medical Alert System !
If you have any difficulty with any of the steps above please call us at 1-888-649-2030 or 1-800-561-LIFE.